Privacy policy

Privacy Policy

How do we collect your information and what does it comprise?

We collect information from you when you register on our website, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our website, as the case may be, you may be asked to enter your name, email address, mailing address, phone number, or credit card information.

We may also collect information related to the pages and links that you visited on the website, the date and time of your access of our website, and the IP address of the website from where you were directed to our website.

If you are visiting our website from outside India, your visit will necessarily result in the transfer of information across international borders, which you consent, and are deemed to consent to, by using our website.

All information or documentation given by you will be deemed to be and shall be treated by IndiaFirst Life as true, accurate and complete. You may choose to visit our website anonymously. Please note that all functions on our website may not be available if you visit anonymously.

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience: your information helps us respond better to your individual needs.

To improve the website: we continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service: your information helps us to effectively respond to your customer service requests, and support needs, and connect with you as required.

To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature.

To send periodic emails: (a) The email address you give us to process an order will only be used to send you information and updates pertaining to it.
(b) If you decide to join our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

If you’d like to unsubscribe from receiving future emails, please refer to the detailed instructions for unsubscribing that appear at the bottom of our emails.

How do we protect your information?

When you place an order or access your personal information on our website, we implement a variety of security measures to maintain the safety of your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) and then encrypted into our payment gateway providers’ database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc) will not be stored on our servers.

Do we use cookies?

Yes, we do. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you consent) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about the site and its interactions so that we can offer better experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting our customer service through the contact page on our website.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

By agreeing to the Terms and Conditions and the Privacy Policy, you authorise us to share your information with a third party, who we may process the information collected to serve you better. We will not disclose your information to outside parties unless such action is necessary to:

  • Protect our rights, interests, reputation or property; or
  • Comply with the applicable law; or
  • If such information is required under any judicial or arbitral pronouncement or order; or
  • Enforce the Terms and Conditions of our products or services or the Terms and Conditions.

We will take all appropriate and reasonable measures to protect your personally identifiable information, and you expressly acknowledge and agree that any information that is transmitted to us via our website may not be secure from third-party interference and we will not be liable or deemed to be liable for any such interference.

You may, at any time, inform us, not to share your information with the third party by intimating us via email. We may share non-personally identifiable visitor information with other parties for marketing, advertising, or other uses at our discretion.